This page provides staff contacts at CAFFSA. Below your will also find contacts for emergency assistance in South Australia, Australia, and other general contacts for non-emergency help.
Find a specific CAFFSA contact here, or use the inquiry form.
Key Staff Contacts:
Please note: These emergency contacts are for South Australia, Australia only.
For emergency assistance where life is threatened, call Ambulance, Police, or Fire Brigade on 000
To report Child Abuse call the Child Abuse Report Line [CARL] 13 14 78
For concerns about the immediate safety of a child within their family, call the Child Protection Crisis Line on 13 12 78
For 24-hour crisis support, call Lifeline Australia on 13 11 14
For information, advice and referral on mental illness, call 1800 18 7263 (1800 18 SANE) or visit Help Online
If you are a child or young person and need help and advice, call Kids Helpline on 1800 55 1800 or visit https://kidshelpline.com.au
Domestic Violence Helpline / (08) 9223 1188 or Free call 1800 000 599
To contact the Family Court of Australia – Adelaide / 1300 352 000
To contact the Sexual Assault Helpline / 1800 010 120
Young people with a care experience can connect with each other and many useful programs through the CREATE Foundation on 1800 655 105, or by visiting CREATE online
For advice on parenting, call Parentline on 13 22 89
For information about becoming a foster carer, visit How to become a Foster Carer
For other useful information, visit the Guardian for Children and Young People
FEEDBACK & COMPLAINTS
We encourage you to call Chief Executive Officer Rob Martin on 0438 821 918 to discuss your concern.
If you are making a complaint or providing feedback in writing please use this form and return via mail to:
Marjorie Black House
47 King William Road
UNLEY SA 5061
Alternatively, you can email your complaint (mark – Confidential Complaint) to firstname.lastname@example.org.
If you are not completely satisfied following CAFFSA’s process of dealing with complaints, you may seek independent external advice on the matter.