This page provides staff contacts at CAFFSA. Below your will also find contacts for emergency assistance in South Australia, Australia, and other general contacts for non-emergency help.

Find a specific CAFFSA contact here, or use the inquiry form.

General contact:

Phone: 0438 821 918




Marjorie Black House (SACOSS Building)

47 King William Road

UNLEY  SA  5061

Key Staff Contacts:

Chief Executive Officer

Rob Martin

Communications and Membership Relations

Rebecca Paddon

Emergency contacts:

Please note: These emergency contacts are for South Australia, Australia only.

For emergency assistance where life is threatened, call Ambulance, Police, or Fire Brigade on 000

To report Child Abuse call the Child Abuse Report Line [CARL] 13 14 78

For concerns about the immediate safety of a child within their family, call the Child Protection Crisis Line on 13 12 78

For 24-hour crisis support, call Lifeline Australia on 13 11 14

For information, advice and referral on mental illness, call 1800 18 7263 (1800 18 SANE) or visit Help Online

Other help:

If you are a child or young person and need help and advice, call Kids Helpline on 1800 55 1800 or visit

Domestic Violence Helpline / (08) 9223 1188 or Free call 1800 000 599

To contact the Family Court of Australia – Adelaide / 1300 352 000

To contact the Sexual Assault Helpline / 1800 010 120

Young people with a care experience can connect with each other and many useful programs through the CREATE Foundation on 1800 655 105, or by visiting CREATE online

For advice on parenting, call Parentline on 13 22 89

For information about becoming a foster carer, visit How to become a Foster Carer

For other useful information, visit the Guardian for Children and Young People



CAFFSA aims to address complaints promptly, in a manner conducive to your circumstances, and which considers your rights and abilities. Complaints are valued and are an important aspect to improving our services. To view our privacy policy click here.

We encourage you to call Chief Executive Officer Rob Martin on 0438 821 918 to discuss your concern.

If you are making a complaint or providing feedback in writing please use this form and return via mail to:

Marjorie Black House
47 King William Road

Alternatively, you can email your complaint (mark – Confidential Complaint) to

If you are not completely satisfied following CAFFSA’s process of dealing with complaints, you may seek independent external advice on the matter.

Inquiry Form